Right of withdrawal

If you are a consumer, you have a statutory right of withdrawal in accordance with the statutory provisions. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.
If you, as a consumer, make use of your right of withdrawal in accordance with paragraph 1, you will have to bear the regular costs of returning the goods.
In addition, the provisions for the right of withdrawal are set out in detail in the following cancellation policy:

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is 14 days from the day

1) In the case of a sales contract: ...on which the customer or a third party designated by him, who is not the carrier, has taken possession of the goods.

(2) In the case of a contract for several goods which the consumer has ordered as part of a single order and which are delivered separately: … on which the customer or a third party other than the carrier designated by him takes possession of the last good.

(3) In the case of a contract for the delivery of goods in several partial deliveries or pieces: … on which the customer or a third party designated by him, who is not the carrier, has taken possession of the last partial delivery or the last piece.

(4) In the case of a contract for the regular delivery of goods over a specified period of time: … on which the customer or a third party other than the carrier designated by him takes possession of the first goods.

If several alternatives occur, the last point in time is decisive.

To exercise your right of withdrawal, you must inform us (Bübchen Skincare GmbH, Johannes-Gutenberg-Straße 12–14, 65719 Hofheim am Taunus, Germany, email: shop@buebchen.de) of your decision to withdraw from this contract by means of a clear statement (e.g., an email or a letter sent by post). You can use the sample withdrawal form provided in Section 4, Paragraph 4. The use of this form is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract to

Bübchen / Returns Department
c/o Dallmann's Pharma Candy GmbH
Johannes-Gutenberg-Straße 12–14
65719 Hofheim am Taunus

to return or hand over the goods. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

– End of the cancellation policy –

(4) Reproduction of the statutory model withdrawal form

Sample cancellation form

(If you wish to cancel the contract using the model cancellation form, please fill out this form and return it.)

To:

Bübchen Skincare GmbH, Johannes-Gutenberg-Straße 12–14, 65719 Hofheim am Taunus, Germany

Email: shop@buebchen.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only if notification is made on paper)

Date

(*) Delete as appropriate.

We are providing you with this sample cancellation form as an additional attachment to your order confirmation in order to offer you an easy way to print out this form (“print version”).